While we do not know when the third round of stimulus payments will hit specific customer accounts, Arvest wants to assure customers we will do our part to facilitate these payments as we receive them from the Internal Revenue Service (IRS).

COVID-19 Information Center

IMPORTANT: The IRS will not send all stimulus payments at once and is expected to send direct deposits first, using the information it has on file for each eligible recipient. Other recipients may receive a check or prepaid debit card.

This IRS website provides the most accurate and detailed information regarding this round of payments – including eligibility, distribution and amounts – as well as a tool to track your payments.

As a reminder, customers can be prepared to know when a deposit or credit hits your account by setting up an alert in the Arvest Go mobile app and/or Arvest Online Banking with BlueIQ. Learn how with these helpful videos.

Here are some additional ways to monitor your account for deposits and other activity:

For customers who receive a check, please keep in mind:

  • Arvest will cash stimulus checks for customers only
  • Customers can deposit checks at many of our ATMs or via Arvest Mobile Check Deposit, if eligible. Watch this video for instructions on how to use mobile check deposit.

 

Thank you for being an Arvest customer. We are here to serve you.

 

Frequently Asked Questions

Because this is a government program and not a bank program, our branch associates and customer service representatives may not be able to answer your specific questions.

This IRS website provides the most accurate and detailed information regarding this round of payments – including eligibility, distribution and amounts – as well as a tool to track your payments.

 

Arvest does want to offer answers to your most commonly asked questions, which are:

Q: How do I know if I’m eligible for this round of stimulus payments and when will my payment arrive?

A: Some criteria has changed for this round of payments and the IRS has made that information available here. The IRS also offers a tool to track your payment.

 

Q: I heard payments have been sent to banks. Why have I not received my payment?

A: The IRS is not distributing all payments at once. Arvest is committed to facilitating payments we receive for our customers as efficiently as possible. You also can track your payment.

 

Q: What do I do if my payment went to a closed account?

A: If you have another open checking or savings account with Arvest Bank, please contact customer service to have your stimulus payment applied. Otherwise, visit the IRS website for more information.

 

Q: What do I do if my payment went to a charged-off account?

A: If a payment was sent to a charged-off account, the IRS requires Arvest to reject and return the payment. More information is available at the IRS website.