Arvest Bank is ready to help those in need following severe storms and damaging tornadoes that impacted Pulaski, Lonoke and Cross counties in Arkansas on March 31. We are offering individuals, homeowners, nonprofits and businesses in need of disaster-recovery financial support the following options:

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A low-interest rate disaster loan from the U.S. Small Business Administration (SBA).

The U.S. Small Business Administration (SBA) announced April 2 low-interest federal disaster loans are available for businesses of all size, nonprofits, homeowners and renters in a declared disaster area. Loan amounts and terms are set by SBA and are based on each applicant’s financial condition. For additional information and to apply, visit https://disasterloanassistance.sba.gov/ela/s/

Mortgage, credit cards and consumer loans payment arrangements.

We encourage customers impacted by the storms to contact us to explore options around payment arrangements.

  • For Mortgage, click here to contact us or call us at (800) 366-2132, ext. 5609. Our hours of operation are Monday-Friday 7 a.m.-8 p.m. CT and Saturday 8 a.m.-2 p.m. CT. Learn more about homeowner assistance options by visiting our Resource Center online.
  • For Credit Cards, contact us at (800) 637-3055 to discuss payment options and general assistance. Our hours of operation are Monday-Friday 8 a.m.-5 p.m. CT.
  • For Consumer Loans, contact us at (855) 303-5479, opt. 2.

Treasury Management customer support.

For treasury management customers who can’t get online to make decisions in Cash Manager on “exception items”, please contact our Treasury Management Customer Services team at (877) 849-2274 for assistance.

Individual assistance offered by FEMA after a disaster.

FEMA provides financial and direct services to eligible individuals and households affected by a disaster in a declared area. Learn more at FEMA.gov/disaster/4698.

Determine ways to receive mail, if needed.

If customers aren’t able to return home, it’s important to contact the U.S. Postal Service to have your mail held or forwarded. Click here to find out more from USPS on how to receive your mail while you’re waiting for your residence to be repaired or rebuilt.