COVID-19
Information Center

Important Updates

Economic Impact Payments

Updated on April 30, 2021

Arvest continues to receive economic stimulus payments in the form of direct deposits and we are aware some customers continue to receive stimulus checks as well. While we do not know when deposits will hit specific customer accounts, we do have helpful tips regarding ways you can monitor your account for activity.

Arvest branches

Need Immediate Help?

We know uncertainty related to recent events creates questions. Please reach out to let us know how we can help.

Hardship Assistance for Loan & Credit Card Customers

Payroll Protection Program (PPP)

(800) 772-3603
Service hours for PPP inquiries are Monday through Friday, 8:30am to 5:00pm (CST).

Arvest No Longer Accepting PPP Applications

U.S. Small Business Administration Preferred LenderUpdated on May 5, 2021

Arvest Bank appreciates the opportunities we have had to help thousands of small businesses go through the U.S. Small Business Administration Paycheck Protection Program loan application process. Based on the fact the application portal has stopped accepting applications for loans from most lenders, Arvest is no longer accepting new applications. We continue processing applications that were submitted prior to April 26.

Please know that in addition to being an SBA Preferred Lender, Arvest is eager to help meet the needs of small to mid-sized businesses.

Loan Forgiveness Information for Existing PPP Loan Recipients

Updated on April 30, 2021

Arvest once again thanks the thousands of small businesses that trusted us to help secure funding via the U.S. Small Business Administration’s Paycheck Protection Program. We know some customers have met program requirements and are ready to begin the forgiveness phase, and we have made an electronic process available to facilitate that action. For others, it may make sense to wait to initiate the forgiveness phase. Our priority is making sure you understand your options and that we are here to help you in any way we can.

What to Expect as Branch Lobbies Continue to Reopen

All Drive-Thrus & ATMs Open for Business

Updated on April 30, 2021

Arvest continues to reopen select branch lobbies across our four-state footprint in accordance with regulatory requirements, best safety practices and other considerations. Learn what to expected in these lobbies and more information about how we are here to serve you.

Online & Mobile Banking Options Available

Arvest Bank’s online and mobile banking options are convenient, easy and secure, all of which are helpful and reassuring. Check your balances, deposit checks, pay bills, transfer funds and more – all via Arvest’s online and mobile banking platforms – anytime and anywhere.

Information from Arvest Wealth Management & Arvest Trust

Updated on April 30, 2021

As the markets continue to adjust and react, you may have questions about your current portfolio. Arvest Wealth Management continuously monitors market activities and makes appropriate changes to our investment strategies. Arvest Wealth Management or Arvest Trust customers should contact their Client Advisor or Trust Officer with any questions or needs. You also can schedule an appointment to meet with an Arvest Wealth Management or Arvest Trust associate. We are here to support you.

Hardship Assistance for our Customers

Updated on April 30, 2021

Arvest Bank understands some customers may still be dealing with hardship due to the effects of COVID-19. We have established programs for those who may need help related to fees, loan obligations and credit card payments.

Helpful Resources

Arvest Bank wants to help our customers stay informed on some of the latest developments and best practices related to COVID-19. Below are a few helpful resources.

Latest Customer Notices

Online & Mobile Banking Options Available

Online & Mobile Banking Options Available

Arvest Bank understands the stress and uncertainty some customers may be feeling as we deal with some of the lingering effects of COVID-19. We want to help ease any concerns customers may have about banking during this time. That includes a reminder that our online...

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Economic Impact Payments Update from Arvest Bank

Economic Impact Payments Update from Arvest Bank

While we do not know when additional stimulus payments will hit specific customer accounts, Arvest wants to assure customers we will do our part to facilitate these payments as we receive them from the Internal Revenue Service (IRS). This includes “plus-up” payments,...

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Arvest Branches Closed in Observance of Holidays

Arvest Branches Closed in Observance of Holidays

In observance of the upcoming holidays, all Arvest branches and the Customer Service line will close: • Thursday, December 24th at 2:00 p.m. • Friday, December 25th • Saturday, December 26th • Thursday, December 31st by 5:00 p.m. • Friday, January 1st For your...

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Arvest Branches Closed in Observance of Thanksgiving Day

Arvest Branches Closed in Observance of Thanksgiving Day

In observance of Thanksgiving Day, all Arvest branches and the customer service line will be closed on Thursday, November 26th. For your convenience, you can bank 24/7 using: An ATM near you Arvest Go Mobile App Arvest Online Banking with BlueIQ™ 24-Hour Account Info...

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Arvest Branches Closed in Observance of Veterans Day

Arvest Branches Closed in Observance of Veterans Day

In observance of Veterans Day, all Arvest branches and the customer service line will be closed on Wednesday, November 11th. For your convenience, you can bank 24/7 using: An ATM near you Arvest Go Mobile App Arvest Online Banking with BlueIQ™ 24-Hour Account Info...

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Arvest Branches Closed In Observance of Labor Day

Arvest Branches Closed In Observance of Labor Day

In observance of Labor Day, all Arvest branches and the customer service line will be closed on Monday, September 7. For your convenience, you can bank 24/7 using: An ATM near you Arvest Go Mobile App Arvest Online Banking with BlueIQ™ 24-Hour Account Info Line   The...

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