COVID-19
Information Center

Lobbies are Closed, but the Bank is OPEN

Drive-Thru Lanes, ATMs & Customer Service Remain Open

Despite logistical changes in our physical branches to help fight the spread of COVID-19, Arvest Bank and our associates are working diligently as always to serve your financial needs through various contact channels:

For general customer service or help setting up online and mobile banking, call (866) 952-9523.

For an in-person banker appointment or to access a safe deposit box, call (877) 848-8373.

Arvest Customer Hardship Assistance

Special Programs Outlined for Those Affected by COVID-19

Arvest Bank wants our customers to know that help is available for those who may be dealing with a hardship due to the effects of COVID-19. We have established programs for those who may need help related to fees, loan obligations and credit card payments.

Need Immediate Help?

We know uncertainty related to recent events creates questions. Please reach out to let us know how we can help.

Customer Service / Help with Online & Mobile Banking

(866) 952-9523

Request an In-Person Banker Appointment or Access a Safe Deposit Box

(877) 848-8373

Hardship Assistance for Loan & Credit Card Customers

(877) 483-2940

“In these unprecedented times, we are here to serve our customers and will be providing the best service possible to meet their needs.”

 

– Kevin Sabin, CEO/President

Online & Mobile Banking Options Available

Digital Banking Channels Helpful During COVID-19 Crisis

Arvest Bank’s online and mobile banking options are convenient, easy and secure, all of which are helpful and reassuring as we all deal with the effects of COVID-19. Check your balances, deposit checks, pay bills, transfer funds and more – all via Arvest’s online and mobile banking platforms – anytime and anywhere.

A Message to Our Business Customers

Special Programs Outlined for Those Affected by COVID-19

Arvest Bank understands the business landscape has changed due to the effects of COVID-19 and we are here to help. Options for customers with business loans may be available in the form of loan assistance and/or payment extensions. We also have guidance for Arvest Treasury Management customers. Learn how we can help.

Information from Arvest Wealth Management & Arvest Trust

These are challenging times for investors, and the market we are experiencing may have you questioning your current investment portfolio. Arvest Wealth Management is closely monitoring the volatility in the markets and making appropriate changes to our investment strategies. Arvest Wealth Management or Arvest Trust customers should contact their Client Advisor or Trust Officer with any questions or needs. We are here to support you.

Coronavirus Scams: Don’t let Fear Lead to Fraud

Scammers sometimes send fake emails and text messages and even go to the extreme to set up websites selling phony products. They do these things in attempt to take your money and obtain your personal information to use to their benefit, but at your expense. Scammers often take advantage of vulnerable consumers in difficult situations, and they are now homing in on the recent fears about coronavirus (COVID-19) to continue their practices of causing havoc.

Helpful Info from the American Bankers Association

COVID-19: Frequently Asked Questions and Tips

The American Bankers Association has provided a set of helpful FAQs, tips and government resource sites in an effort to help banks and the communities they serve. The material includes answers to questions you may have as we all continue to adjust our fight against the spread of COVID-19.

Helpful Resources

Arvest wants to make sure you’re fully prepared for COVID-19 based on best practices recommended by trained professionals. Below are a few helpful resources.

Latest Customer Notices

Drive-thru Hour Changes at Some Locations

Drive-thru Hour Changes at Some Locations

We appreciate your patience and understanding as we continue to work hard serving your financial needs through our drive-thru lanes and dealing with the effects of COVID-19. Our number one priority remains the safety of our customers, communities and associates, and...

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Lobby Service and In-stores Closing due to COVID-19

Lobby Service and In-stores Closing due to COVID-19

In an effort to help our communities, customers and associates fight the spread of COVID-19, beginning Friday, March 20, 2020, all Arvest branch lobbies and in-store branches will be closed until further notice. We will continue offering drive-thru, ATM and ATM with...

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A Message from Arvest Bank to our Business Customers

A Message from Arvest Bank to our Business Customers

Arvest Bank understands our business customers may be under additional strain due to dealing with the effects of COVID-19. The following information is intended to help you navigate what seems like an ever-changing business landscape. Small Business As an SBA...

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Helpful Info from the American Bankers Association

Helpful Info from the American Bankers Association

As Arvest Bank and the communities we serve continue to adjust in the fight to stop the spread of COVID-19, you may have questions about how this challenge may affect your finances. Below are some FAQs, tips and government resource sites provided by the American...

read more
Digital Banking Channels Helpful During COVID-19 Crisis

Digital Banking Channels Helpful During COVID-19 Crisis

Arvest Bank understands the stress and uncertainty customers may be feeling as we all deal with the effect of COVID-19 and are here for you. We want to help ease any concerns customers may have about banking during this time. That includes a reminder that our online...

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An Update From Arvest Bank About COVID-19

An Update From Arvest Bank About COVID-19

Arvest Bank continues to monitor developments related to COVID-19 and we want to assure you that we are actively implementing best practices – as recommended by the Centers for Disease Control and Prevention (CDC) – in our branches and offices in an effort to better...

read more
Coronavirus Scams: Don’t let Fear lead to Fraud

Coronavirus Scams: Don’t let Fear lead to Fraud

Scammers sometimes send fake emails and text messages and even go to the extreme to set up websites selling phony products. They do these things in an attempt to take your money and obtain your personal information to use to their benefit, but at your expense....

read more