We want to help protect your time and money from fraud. Here are a few tips to help you know how to spot a suspicious request for info from a potential fraudster.
Know what we will never do:
- Ask you to provide your personal info via a text message or an unsecure email
- Send you a link or contact you out of the blue to ask for personal info like account numbers, PIN codes, passwords, Social Security numbers or birthdates.
- Pressure you to act quickly or threaten to close your account
Know what you should do:
- Only give your personal info if you initiate contact with a trusted Arvest customer service source. In some instances, if you initiate contact with us, we may ask you to provide info to verify your identity.
- Always think twice before clicking a link or opening an attachment.
- Check your account balance and transactions often to help quickly spot suspicious activity.
- Make sure your contact info is current so we can reach you if necessary.
Remember, if someone claiming to be from Arvest contacts you to ask for personal info or pressures you to act quickly, it’s likely a scam. Don’t respond; instead contact us at (866) 952-9523 or reportfraud@arvest.com.