In an effort to help our communities, customers and associates fight the spread of COVID-19, beginning Friday, March 20, 2020, all Arvest branch lobbies and in-store branches will be closed until further notice. We will continue offering drive-thru, ATM and ATM with Live Teller services at branches that feature those capabilities.
Additionally, drive-thru hours at some locations will be adjusted beginning Monday, March 30.
Customers who believe they have matters that require meeting with an Arvest banker or need to access their safe deposit box, can call (877) 848-8373 to request an appointment at a nearby branch location.
You may also bank 24 hours a day, 7 days a week using:
- Arvest Online Banking with BlueIQ™ and the Arvest GO mobile app (Enrollment is easy. Just give us a call if you do not currently take advantage of these services.)
- Our general customer service line – (866) 952-9523 – from 7 a.m.-8 p.m. Central Monday-Friday and 8 a.m.-5 p.m. on Saturday
- Our 24-Hour Account Information Line: (800) 601-8655
Loan and/or credit card customers dealing with hardship due to effects of COVID-19 can call (877) 483-2940 to discuss options for assistance and payment deferrals. Customers needing assistance with a business loan should contact their loan officer.
For Arvest Wealth Management or Arvest Trust customers, please contact your Client Advisor or Trust Officer with any questions you may have. If you need to access a contact number, please use the Find A Client Advisor or Find A Trust and Estate Planning Professional tools on arvest.com and search by name.
Scammers often take advantage of vulnerable consumers in difficult situations. Be aware of the possibility that scams attempts are occurring and know what steps to take to help prevent being a victim of fraud.
People helping people find financial solutions for life has been our mission statement for more than 20 years. In these unprecedented times, help – and some of the solutions – may be delivered differently in some instances. We are here to serve our customers and will be providing the best service possible to meet their needs.