Arvest Bank is pleased to announce the opening of our newest branch in Bentonville. The branch at 1100 S.W. Regional Airport Blvd. opened May 26.
This branch will feature characteristics unique to Arvest, including a team of relationship bankers – who are trained to provide a variety of financial services based on customer needs – that will replace a traditional teller line and technology that allows customers to connect with bankers of various disciplines who are based at other locations. Customers also are encouraged to schedule appointment time with on-site bankers if that better serves their needs.
“We couldn’t be more excited to open this branch and serve our customers in some new and exciting ways,” said Brad Crain, president for Arvest in Benton County. “This branch reflects our continued commitment to customer service while focusing on enhanced digital delivery. We understand the ways our customers bank and their expectations for what we provide are constantly evolving and we want to stay ahead of their needs and expectations. This branch and the way we will conduct business allows us to do just that.”
Raymond Thach is branch manager at the 2,780-SF location, which features drive-thru lanes equipped with ATM with Live Teller machines. These machines allow customers to have face-to-face communication and conduct basic transactions with Arvest tellers via a video screen. The video tellers also are able to help customers complete more types of transactions than an ATM, including larger withdrawal amounts, specific account inquiries, deposits of 30 items at a time, and complete check cashing.
Current lobby hours for the new branch are 9 a.m.-4 p.m. Monday-Friday, with Saturday and expanded weekday hours to be added at a later date. The ATM with Live Teller machines will be open 7 a.m.-8 p.m. Monday-Friday and 8 a.m.-5 p.m. on Saturday.