Arvest Bank understands our business customers may be under additional strain due to dealing with the effects of COVID-19.

The following information is intended to help you navigate what seems like an ever-changing business landscape.

Small Business

As an SBA Preferred Lender, Arvest understands how important small businesses are to our communities and we are here to help you.

Please call your banker or lender or our general customer service number – (866) 952-9523 – to see if we can help you with your loan or assistance in the form of extensions, deferments, or other options available. Each situation is unique, but our associates are committed to finding the best solution for you.

Arvest also can help with credit card services, payroll management, fraud protection and/or digital banking services. Our general customer service number is available from 7am-8pm CST Monday-Friday and 8am-5pm on Saturday if you need help connecting with an Arvest banker in your area.

Other information:

  • Our night deposit program may be a good option to help you conduct banking business.
  • Contact us to discuss Arvest’s ability to accept debit and/or credit cards as customer payment options.
  • The U.S. Small Business Administration (SBA) is offering *some guidance and loan resources.
  • Additionally, the SBA is providing low-interest, long-term disaster loans to businesses of all sizes, private non-profit organizations, homeowners, and renters to repair or replace uninsured/underinsured disaster damaged property. SBA disaster loans offer an affordable way for individuals and businesses to recover from declared disasters. *More information on this three-step process is available here.

 

Treasury Management

Arvest Bank and Arvest Treasury Management are committed to keeping our customers and associates informed and remind you that the health and safety of our community, customers and associates is our number one priority.

We also trust you know that:

  • Every bank in the country is required to have disaster recovery and risk mitigation plans. Arvest is relying on its established plans, while also remaining agile enough to adapt as we continually evaluate the effects of COVID-19.
  • Despite the uncertainty surrounding the effects of COVID-19, protecting your privacy and financial security remain top of mind.
  • Please continue to conduct business following regular procedures, whether that means utilizing Online Banking with BlueIQ or our Cash Manager solution for your online business banking needs.
  • As always, we are here to serve you. If you have questions and/or concerns, business customers are encouraged to contact our customer service by calling (877) 849-2274. Consumer customers are encouraged to call (866) 952-9523.

Commercial Loans

Arvest is offering some relief in certain cases for its commercial loan customers. For more information, contact your commercial lender.

 

Other Ways to Connect with Arvest Bank

Arvest strives to be as accessible as possible, especially during these unprecedented times. Here are several ways you can connect with us:

  • General customer service line: (866) 952-9523 from 7am–8pm CST Monday-Friday and 8am–5pm on Saturday
  • 24-Hour Account Information Line: (800) 601-8655
  • Get news and information or send private messages to Arvest via our Facebook page* and Twitter account*

How Arvest Bank Can Help

Whether you need to find an Arvest drive-thru or ATM, or you have concerns about fraud or financial hardships, we are ready to help.

A Reminder About Digital Banking Channels

Arvest’s online and mobile banking options are convenient, easy and secure. That can be reassuring while you balance banking needs and concerns about COVID-19.

  • Online Banking with BlueIQ – Provides easy, secure access to your financial accounts anywhere you’re connected to the internet via computer or tablet. Offers standard features like viewing balances and transferring funds, as well as personal money management tools and other extras.
  • Enrollment is easy. Just call (866) 952-9523 from 7am–8pm CST Monday-Friday and 8am–5pm on Saturday.
  • The Arvest GO Mobile app – Gives you control of your accounts whenever and wherever you choose. In addition to standard functions like making payments and transferring funds, you can log in using your fingerprint, quickly view balances, deposit checks on the go, and lock and unlock your debit or credit card.
  • Available for download on the Apple Store* and Google Play*.
  • Mobile Check Deposit – Offers customers a convenient and secure way to deposit checks using an iPhone® or Android
  • Get set up via the Arvest GO mobile app in a few simple steps.
  • BillPay and Transfers – Gives you control and flexibility to move your money where it needs to go.
  • Learn more here.
  • Arvest Home4Me– Allows users to request pre-qualification, begin an application, connect with a local lender and track the loan process from the convenience of a smartphone.
  • Available for download on the Apple Store* and Google Play*.

 

 

* A third-party site not operated by Arvest Bank, an FDIC-insured institution. Arvest Bank’s privacy policy and security practices do not apply to the site you are about to enter. Please review the third party’s privacy and security practices.