Arvest Bank has been recognized by Forbes magazine as one of the “World’s Best Banks” for the third consecutive year. The honor is based on customer feedback.

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The full list and an accompanying article can be found on the Forbes website. Forbes produced its “World’s Best Banks” list in collaboration with Statista, its market research partner. The list is based on an independent survey from a sample of more than 43,000 bank customers across the world.

“I want to extend a special thank-you to our customers for their patience during some trying times and for continuing to give us the opportunity to serve them,” Arvest president and CEO Kevin Sabin said. “Our associates deserve an equally special thank-you for their perseverance and performance in the face of so many challenges.

“It’s also important to note how many people have changed the way they bank over the last year. We are actively planning for a return to a more normal way of doing business, but want our customers to know we remain dedicated to innovation and driving change. We want to serve our customers in the ways that are most convenient to them.”

All financial institutions – brick-and-mortar and online-only – offering a checking and/or savings account were considered, and survey participants were asked to identify all banks where they have opened checking or savings accounts. Participants had to rate every bank at which they have – or have had – a checking or savings account on overall recommendation and satisfaction. Additionally, they had to rate the institutions in five criteria: trust, terms & conditions, customer services, digital services, and financial advice.

This honor is the first Arvest has received from Forbes in 2021. In addition to being part of the last two “World’s Best Banks” lists, Forbes named Arvest one of “America’s Best Large Employers” in both 2017 and 2018, as well as one of “America’s Best Employers for Women” in 2018.