Arvest Bank has been recognized by Forbes magazine as one of the “World’s Best Banks” for 2020. This marks the second consecutive year it has received the honor, which is based on customer feedback.

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Forbes produced its “World’s Best Banks” list in collaboration with analytics firm Statista. The list is based on an independent survey from a sample of more than 40,000 bank customers across the world.

Arvest ranked among the top 10 on the list of U.S. banks. The full list and an accompanying article can be found on the Forbes website.

“Recognition based on customer feedback is always gratifying because they are the ones we are here to serve,” said Kevin Sabin, president and CEO of Arvest. “We appreciate those who participated and want all our customers to know we are more committed than ever to providing the solutions they need, especially in these times of uncertainty. I also want to thank our associates for the part they play in the recognition we have received and the dedication they continue to show as we prepare to resume some sense of normalcy in the coming weeks and months.”

All financial institutions offering a checking and/or savings account were considered, and survey participants were asked to identify all banks where they have opened checking and/or savings accounts. Participants then rated those institutions on five criteria: trust, terms & conditions, customer services, digital services, and financial advice.

This honor is the first Arvest has received from Forbes in 2020. In addition to being part of last year’s “World’s Best Banks” list, Forbes named Arvest one of “America’s Best Large Employers” in both 2017 and 2018, as well as one of “America’s Best Employers for Women” in 2018.