COVID-19
Information Center
Important Updates, Jan 2021
New Round of Stimulus Payments
Updated on Jan 13, 2021
Arvest has updated information regarding a second round of federal stimulus payments. While we do not know when deposits will hit specific customer accounts, we do have helpful tips regarding ways you can monitor your account for activity. We will continue to update this article as more details and information become available.
Need Immediate Help?
We know uncertainty related to recent events creates questions. Please reach out to let us know how we can help.
Hardship Assistance for Loan & Credit Card Customers
Payroll Protection Program (PPP)
(800) 772-3603
Service hours for PPP inquiries are Monday through Friday, 8:30am to 5:30pm and Saturday, 9:00am to 1:00pm (CST).
Arvest Accepting PPP Applications for New & Returning Customers
Updated on Jan 22, 2021
Arvest gained approval for more than 15,000 Paycheck Protection Program (PPP) loans in 2020 and we have opened a digital process for the new round of U.S. Small Business Administration funding. This includes both new (first-draw) and second-draw loan applications. All PPP applications must be submitted via a link in the article or by clicking to apply here. Applications will be processed on a first-come, first-served basis. Our teams are working diligently to process applications as quickly as possible. As of today, the last day to apply for and receive a PPP loan is March 31. We will provide an update here if that changes.
Loan Forgiveness Information for Existing PPP Loan Recipients
Updated on Jan 12, 2021
Arvest once again thanks the thousands of small businesses that trusted us to help secure funding via the U.S. Small Business Administration’s (SBA) Paycheck Protection Program (PPP). We know some customers have met program requirements and are ready to begin the forgiveness phase, and we have made an electronic process available to facilitate that action. For others, as we monitor proposed legislation that could further streamline the process, it may make sense to wait to initiate the forgiveness phase. Our priority is making sure you understand your options and that we are here to help you in any way we can.
Select Arvest Bank Branch Lobbies are Open
All Drive-Thrus & ATMs Open for Business
Updated on Jan 13, 2021
Arvest continues to reopen select branch lobbies across our four-state footprint in accordance with regulatory requirements, best safety practices and other considerations. Learn what to expect in these lobbies and more information about how we are here to serve you.
Online & Mobile Banking Options Available
Digital Banking Channels Helpful During COVID-19 Crisis
Arvest Bank’s online and mobile banking options are convenient, easy and secure, all of which are helpful and reassuring as we all deal with the effects of COVID-19. Check your balances, deposit checks, pay bills, transfer funds and more – all via Arvest’s online and mobile banking platforms – anytime and anywhere.
Information from Arvest Wealth Management & Arvest Trust
Updated on April 21, 2020
These are challenging times for investors, and the market we are experiencing may have you questioning your current investment portfolio. Arvest Wealth Management is closely monitoring the volatility in the markets and making appropriate changes to our investment strategies. Arvest Wealth Management or Arvest Trust customers should contact their Client Advisor or Trust Officer with any questions or needs. We are here to support you.
Hardship Assistance for our Customers
Updated on May 22, 2020
Arvest Bank wants our customers to know that help is available for those who may be dealing with a hardship due to the effects of COVID-19. We have established programs for those who may need help related to fees, loan obligations and credit card payments.
Helpful Resources
Arvest wants to make sure you’re fully prepared for COVID-19 based on best practices recommended by trained professionals. Below are a few helpful resources.
Latest Customer Notices
Redirecting Retirement Funds for Relief
In life, priorities can change quickly, without warning. Sometimes plans for the future must be adjusted for immediate needs, and a short-term crisis forces one to access not only rainy-day funds, but also more substantial funds that were otherwise earmarked for...
Arvest Bank Offers Assistance to Customers Affected by COVID-19
Arvest Bank understands the stress and uncertainty customers may be feeling as we all deal with the effects of COVID-19. We want to help ease any concerns customers may have about banking and/or their personal financial situations during this time. That’s why it is...
Arvest Shifts SBA PPP Focus to Loan Forgiveness
Arvest is proud to have helped thousands of small businesses secure Paycheck Protection Program funding since it was launched by the U.S. Small Business Administration on April 3. Because those we have helped are now entering the phase of the program designed to...
Understanding Available Relief Options
Arvest Bank wants to ensure our customers fully understand the relief options available to them due to the effects of COVID-19, and how each option works. The options available to you will depend on your loan type. For example, options available to assist with a car...
A Message from Arvest Bank to our Business Customers
Arvest Bank understands our business customers may be under additional strain due to dealing with the effects of COVID-19. The following information is intended to help you navigate what seems like an ever-changing business landscape. Small Business As an SBA...
Arvest Branches Closed in Observance of Memorial Day
Arvest Branches Closed in Observance of Memorial Day In observance of Memorial Day, all Arvest Branches and the customer service line will be closed on Monday, May 25th. We will resume normal hours in the drive-thru and customer service line on Tuesday, May 26th while...
What Borrowers Need to Know About Paycheck Protection Program Loan Forgiveness
Arvest is pleased to have helped thousands of small businesses secure loans through the U.S. Small Business Administration’s (SBA) Paycheck Protection Program (PPP). For those who have obtained a loan and are applying for loan forgiveness, you must meet these...
Arvest Go App Now Includes Even More Features
Arvest mobile banking users already know how fast and easy it is to control your accounts on the go. Arvest Go recently earned the J.D. Power Mobile App Certification for providing “An Outstanding Mobile Banking Experience.” Your feedback helps us continually enhance...
Digital Banking Channels Helpful During COVID-19 Crisis
Arvest Bank understands the stress and uncertainty customers may be feeling as we all deal with the effect of COVID-19 and are here for you. We want to help ease any concerns customers may have about banking during this time. That includes a reminder that our online...
Information from Arvest Wealth Management and Arvest Trust
Arvest Wealth Management is working alongside our bank partners to ensure we are actively implementing best practices as recommended by the Centers for Disease Control and Prevention (CDC) and local government authorities. Arvest branches While Arvest branches are...