COVID-19
Information Center
Important Updates, Jan 2021
New Round of Stimulus Payments
Updated on Jan 13, 2021
Arvest has updated information regarding a second round of federal stimulus payments. While we do not know when deposits will hit specific customer accounts, we do have helpful tips regarding ways you can monitor your account for activity. We will continue to update this article as more details and information become available.
Need Immediate Help?
We know uncertainty related to recent events creates questions. Please reach out to let us know how we can help.
Hardship Assistance for Loan & Credit Card Customers
Payroll Protection Program (PPP)
(800) 772-3603
Service hours for PPP inquiries are Monday through Friday, 8:30am to 5:30pm (CST).
Arvest Accepting PPP Applications for New & Returning Customers
Updated on Feb 24, 2021
Arvest gained approval for more than 15,000 Paycheck Protection Program (PPP) loans in 2020 and we have opened a digital process for the new round of U.S. Small Business Administration funding. This includes both new (first-draw) and second-draw loan applications. All PPP applications must be submitted via a link in the article or by clicking to apply here. Applications will be processed on a first-come, first-served basis. Our teams are working diligently to process applications as quickly as possible. As of today, the last day to apply for and receive a PPP loan is March 31. We will provide an update here if that changes.
Loan Forgiveness Information for Existing PPP Loan Recipients
Updated on Feb 23, 2021
Arvest once again thanks the thousands of small businesses that trusted us to help secure funding via the U.S. Small Business Administration’s (SBA) Paycheck Protection Program (PPP). We know some customers have met program requirements and are ready to begin the forgiveness phase, and we have made an electronic process available to facilitate that action. For others, as we monitor proposed legislation that could further streamline the process, it may make sense to wait to initiate the forgiveness phase. Our priority is making sure you understand your options and that we are here to help you in any way we can.
Select Arvest Bank Branch Lobbies are Open
All Drive-Thrus & ATMs Open for Business
Updated on Jan 13, 2021
Arvest continues to reopen select branch lobbies across our four-state footprint in accordance with regulatory requirements, best safety practices and other considerations. Learn what to expect in these lobbies and more information about how we are here to serve you.
Online & Mobile Banking Options Available
Digital Banking Channels Helpful During COVID-19 Crisis
Arvest Bank’s online and mobile banking options are convenient, easy and secure, all of which are helpful and reassuring as we all deal with the effects of COVID-19. Check your balances, deposit checks, pay bills, transfer funds and more – all via Arvest’s online and mobile banking platforms – anytime and anywhere.
Information from Arvest Wealth Management & Arvest Trust
Updated on April 21, 2020
These are challenging times for investors, and the market we are experiencing may have you questioning your current investment portfolio. Arvest Wealth Management is closely monitoring the volatility in the markets and making appropriate changes to our investment strategies. Arvest Wealth Management or Arvest Trust customers should contact their Client Advisor or Trust Officer with any questions or needs. We are here to support you.
Hardship Assistance for our Customers
Updated on May 22, 2020
Arvest Bank wants our customers to know that help is available for those who may be dealing with a hardship due to the effects of COVID-19. We have established programs for those who may need help related to fees, loan obligations and credit card payments.
Helpful Resources
Arvest wants to make sure you’re fully prepared for COVID-19 based on best practices recommended by trained professionals. Below are a few helpful resources.
Latest Customer Notices
Arvest Now Accepting Round 2 Paycheck Protection Program Applications
Arvest has a digital process for the new round of U.S. Small Business Administration (SBA) Paycheck Protection Program (PPP) funding and we are now accepting applications. This includes both new (first-draw) and second-draw loan applications. All Arvest PPP...
PPP Loan Forgiveness and Other Information
As an SBA Preferred Lender, Arvest respects the vital role small businesses play in our communities. We also want to help you understand your options regarding the forgiveness phase of the U.S. Small Business Administration’s (SBA) Paycheck Protection Program (PPP)....
Important Information Regarding Arvest Bank Statements
Due to weather-related issues, Arvest Bank customers may experience a delay in receiving their bank statements. This is true for both e.Statements and printed paper statements. We will provide an update here as soon as we receive new information. In the meantime, we...
Arvest Bank Opens Select Branch Lobbies
We appreciate your patience and understanding as we reopen our branch lobbies. Select branch lobbies across our four-state footprint are now open. Unless otherwise stated, these lobbies are open from 9 a.m.-4 p.m. Monday-Friday until further notice. Below is the list...
Stimulus Payment Update from Arvest Bank
Arvest Bank has processed all of the direct-deposit stimulus payments we have received from the Internal Revenue Service (IRS) and other third parties and made those funds available to our customers. It is possible some third parties such as tax preparers are still...
Arvest Branches Closed in Observance of Martin Luther King, Jr. Day
In observance of Martin Luther King, Jr. Day, all Arvest branches and the customer service line will be closed on Monday, January 18th. For your convenience, you can bank 24/7 using: An ATM near you Arvest Go Mobile App Arvest Online Banking with BlueIQ™ 24-Hour...
Arvest Branches Closed in Observance of Holidays
In observance of the upcoming holidays, all Arvest branches and the Customer Service line will close: • Thursday, December 24th at 2:00 p.m. • Friday, December 25th • Saturday, December 26th • Thursday, December 31st by 5:00 p.m. • Friday, January 1st For your...
Arvest Branches Closed in Observance of Thanksgiving Day
In observance of Thanksgiving Day, all Arvest branches and the customer service line will be closed on Thursday, November 26th. For your convenience, you can bank 24/7 using: An ATM near you Arvest Go Mobile App Arvest Online Banking with BlueIQ™ 24-Hour Account Info...
Arvest Branches Closed in Observance of Veterans Day
In observance of Veterans Day, all Arvest branches and the customer service line will be closed on Wednesday, November 11th. For your convenience, you can bank 24/7 using: An ATM near you Arvest Go Mobile App Arvest Online Banking with BlueIQ™ 24-Hour Account Info...
Arvest Branches Closed In Observance of Labor Day
In observance of Labor Day, all Arvest branches and the customer service line will be closed on Monday, September 7. For your convenience, you can bank 24/7 using: An ATM near you Arvest Go Mobile App Arvest Online Banking with BlueIQ™ 24-Hour Account Info Line The...